AIESEC in B&H - HUB
  • Welcome
  • How to use this HUB
  • AIESEC Knowledge
    • The AIESEC Way
      • AIESEC History
      • AIESEC 2020
  • AIESEC in Bosnia and Herzegovina
  • AIESEC Products & EwA
    • Exchange products
      • Global Volunteer
      • Global Talent
      • Global Entrepreneur
      • Customer Flow
      • Value Proposition
    • YouthSpeak Forum
  • AIESEC Dictionary
  • Technical
    • AIESEC Departments
      • Incoming Global Volunteer (iGV)
        • S&S iGV
        • iGV Interview
        • iGV Tracking Tool
        • Opportunity Post Guidline for iGV
      • Outgoing Global Volunteer (oGV)
        • oGV Tracking Tool
        • Standards and Satisfaction (S&S)
        • SignUP - Tutorial
      • Partnership development (PD)
      • Marketing & PR (MKT&PR)
      • Talent Management (TM)
        • TM Process
    • Team Leader Spaces
      • How to lead a team that achieves?
      • The Blue Code
      • Team Standards
    • AIESEC Tools
      • EXPA Guidline
      • How to add member on EXPA (for LCPs and TM)
      • How to create an AIESEC email
      • MC Dashboard
    • AIESEC Branding
      • The Blue Book & Brand Resource
      • YouthSpeak Forum Brand
      • Exchange Products Brand
  • AIESEC Academy
    • Beginner mode
    • Intermediate mode
    • Advanced mode
Powered by GitBook
On this page
  • Description
  • oGV main responsibilities:
  • Knowledge to have:

Was this helpful?

  1. Technical
  2. AIESEC Departments

Outgoing Global Volunteer (oGV)

All you need to know about Outgoing Global Volunteer.

PreviousOpportunity Post Guidline for iGVNextoGV Tracking Tool

Last updated 5 years ago

Was this helpful?

Our EPs after arriving to the exchange country be like

Description

Outgoing Global Volunteer team is responsible for creating local strategies on converting opens to applicants, applicants to accepted and accepted to approved, decrease the process time at the local level between the customer flow stages.

As a member of this Front Office unit, you need to have a good understanding of the product (GV) and also know how to manage a goal orientation. EXPA is the platform where AIESEC members use to manage the Exchange Participants (EP).

Both teams shall track on applicants, developing the EP Flow to assure growth in conversion, create a concept of promo offline and online when needed, collaborate with Marketing and PR department in order to create intern campaigns and last, but not least, to have a cool journey in the organisation.

oGV main responsibilities:

  • Customer support at all stages of the process

  • IR Partner support (HE) at all stages of the process

  • Guarantee through co-delivery the delivery of the 16 Standards

  • Potential customer raising through offline promo

  • Promote IR partners projects

  • Alignment over NPS and Standards survey

  • Tracking of customers

Knowledge to have:

  • Conversational English knowledge

  • Calendar management

  • Effective communication

  • Accounting (keeping track of customers) knowledge

  • Basic sales skills

What you might need:

oGV Tracking Tool
Standards and Satisfaction (S&S)
SignUP - Tutorial