# Incoming Global Volunteer (iGV)

![Our EPs coming to Bosnia and Herzegovina be like:](https://i.pinimg.com/originals/44/13/9b/44139be2285ed412764b3f483946f8da.gif)

### Description <a href="#description" id="description"></a>

*iGV* is the department that handles all that is related starting from **attracting Exchange Participants (EPs)** for our local projects, **raising Enablers**, the delivery of  **EP servicing** to getting to the **Complete** status.

### iGV main responsibilities <a href="#igv-main-responsibilities" id="igv-main-responsibilities"></a>

* **Customer support** at all stages of the process
* **IR Partner support** (SE) at all stages of the process
* Guarantee through co-delivery the delivery of the **16 Standards**
* **EP interview**
* **VISA** application

### **Knowledge to have:** <a href="#knowledge-to-have" id="knowledge-to-have"></a>

* Conversational English knowledge
* Calendar management
* Effective communication
* Accounting *(keeping track of customers)* knowledge

## What you might need:

{% content-ref url="incoming-global-volunteer-igv/s-and-s-igv" %}
[s-and-s-igv](https://ucionica.aiesec.ba/technical/aiesec-departments/incoming-global-volunteer-igv/s-and-s-igv)
{% endcontent-ref %}

{% content-ref url="incoming-global-volunteer-igv/opportunity-post-guidline-for-igv" %}
[opportunity-post-guidline-for-igv](https://ucionica.aiesec.ba/technical/aiesec-departments/incoming-global-volunteer-igv/opportunity-post-guidline-for-igv)
{% endcontent-ref %}

{% content-ref url="incoming-global-volunteer-igv/igv-interview" %}
[igv-interview](https://ucionica.aiesec.ba/technical/aiesec-departments/incoming-global-volunteer-igv/igv-interview)
{% endcontent-ref %}

{% content-ref url="incoming-global-volunteer-igv/igv-tracking-tool" %}
[igv-tracking-tool](https://ucionica.aiesec.ba/technical/aiesec-departments/incoming-global-volunteer-igv/igv-tracking-tool)
{% endcontent-ref %}


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